priPrinter: Wrong letters when printing from Nuance Power PDF - priPrinter

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Wrong letters when printing from Nuance Power PDF

#1 User is offline   kt1 

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Posted 11 January 2015 - 06:05 PM

Hello,

I noticed the following problem when printing PDF files from Nuance Power PDF.
Some letters are printed correctly, other lines are changed "randomly" to other characters, e.g. the German term "Der Rechnungsbetrag in Höhe von..." switches to "Ghq"Uhfkqxqjvehwudj"lq"Kûkh"yrq"4<".

When printing directly from Nuance to the Samsung printer, everything is fine.
When printing from Adobe Reader to PriPrinter, everything is fine.
When printing from Nuance to PriPrinter with "as picture", everything is fine.

Is there any setting I can use to get a correct output, or is "print as picture" the best work-around ? I just wonder why printing directly to the printer leads to the correct output, and printing to PriPrinter does not.

PriPrinter Professional 6.2.0.2330 (64bit), Windows 8.1

Thank you and best regards,

Karsten
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#2 User is offline   Alex 

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Posted 11 January 2015 - 07:22 PM

Hi Karsten,

Please check latest BETA http://www.priprinter.com/beta.htm
If problem still exists, please send that .pdf file and .priPrinter file to us. Will try to check what is wrong.

Thanks,
Alex
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